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Recruitment, technology and the human element

Mashudu Nenjelele • Sep 14, 2022

​Technology shouldn't be seen as an alternative to the human touch that a specialist recruiter contributes, even in an era where access to job opportunities and candidates is just a click away. Technology is a tool in the recruitment process but it cannot replace the process itself, which is people-driven.

Since our establishment in 1987, Network Recruitment is proud to be associated with more than 622 000 highly skilled candidates who at some stage of their career sought out the assistance of our specialist recruiters in their career move. This clearly indicates the value and benefit of a specialist recruitment agency for both employers and job seekers.

The true value, however, in working with a recruiter, as opposed to relying exclusively on technology, can be found in the following aspects:

Culture and value match

A good specialist recruiter understands the critical importance of the culture and value match between an employer and applicant. He or she knows how to evaluate these aspects and bring the right people together. For example, our highly skilled recruiters understand the requirements of executives and hiring managers when employing staff. As a result 60% of our placements, especially in our finance division, is from repeat business.

Unique candidate qualities

Often, a candidate's CV doesn't always reflect their true strengths or most important qualities clearly. This means that, when employers use only technology to search for candidates, the real talent could be overlooked. A good recruiter draws out the talents and strengths of a candidate and brings it to the attention of the prospective employer. Our specialist recruiters build long-lasting relationships with South Africa's top talent. Take our Engineering division; they interview over 40 new engineers on a monthly basis.

The art of real communication

Successfully bringing together an employer and job seeker is a sensitive process which involves ongoing communication and negotiation. The art of communication becomes a half-painted picture without the human element.  The sole use of technology in the selection of candidates does not allow for a multi-faceted approach and often results in assumptions being made which lead to misleading conclusions.

Specialist recruiters need to know how to use technology to their advantage, but even the best technology cannot replace the human element and capacity to interpret a situation.


Are you looking for an IT job, Finance job, Engineering job or Contracting assignment? Contact Network Recruitment, your trusted partner in specialist IT, Finance and Engineering placements for 30 years. 

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